| |  | Thursday, Sep. 2, 2010 (IST) |  |  | |  | View Comments 1 to 10 of 257 about CNBC-TV 18 India Business Leader Awards 2007
posted by JeetegaKaun members / visitors : | |
 | Comment on : Kishore Biyani
|  | Contest / Event Name : | CNBC-TV 18 India Business Leader Awards 2007 |  | | Prashanth Shetty (India) | | | 8 days ago ( 2010-08-25 12:13:24 ) | | | A dissatisfied customer | Dear Mr. Biyani,
Since I have not received any revert from your Future Retail, I am writing to you.
I am a dissatisfied customer of Future Retails. I have a series of dissatisfaction experience. To name:
1. I wrote a complaint at complaint book of Big Bazaar Vashi Navi Mumbai Raghuleela Mall. Nobody bothered to respond.
2. I purchased a couch at your Central Vashi Navi Mumbai Raghuleela Mall. It was under quality and got torn on second day. I got a rude treatment from your sales people.
After writing to you, can somebody contact and hear me?
+919920982559 | | | |
| | Comment on : Kishore Biyani
| | Contest / Event Name : | CNBC-TV 18 India Business Leader Awards 2007 | | | shailesh (Vadodara, India) | | | 10 days ago ( 2010-08-23 19:19:59 ) | | | Lady Manage at Future Group using Slang and Abuse | I have purchased two fans of KORYO Company (A Joint Venture of future Group) in March 2010 from Ezone- Vadodara, Gujarat with 2 years warranty. I was told that Service Center is in Baroda Itself and any problem will be resolved within 2-4 days only. After using the fans for 5 month only one of the fans has winding damaged and Fan not working at all. I got the number of service center (Deep Electronics, Vadodara) from the warranty card and called them. They answered me that they have closed the service center 7 month ago (I bought fan 5 month ago and still there was address of same service center!!!). Even E-zone guy never told me that Service Center printed on the warranty card does not exist anymore. (What a salesman ship...)
So I went to e-zone and told about my damaged fan. They told me that Service center is not in Vadodara and they will send Fan to Ahmadabad. He told that it will take 20-25 days to repair a fan. I repeat the same story that at the time of purchasing the product I was told that it will be repair in 2-4 days and all....So he told me to approach Customer Care Unit. I went there and a lady sitting over there calls some person and gives phone to me. A guy on the call told me that he will be calling me in 5 minutes regarding my complain. But after 6 hour he called me and gives me one number and told me to give my Fan there and it will be repair ASAP.
I called that guy and gave my fan to him on that day only. After two days I have tried to call that guy so many to know the status of my Fan but full day his cell was switched off. So the next day morning I visited him and inquire. He told me that at evening I will get my FAN in working condition. I again visited him at evening and he told me to come at 8 PM. I went to his shop at 8.30 PM and he told that he will be getting Fan in next half an hour and he will be deliver it at my Address.
When I came home I saw that my another fan also not working and now there is no Fan working in my Home. I had to move to someone else's home to sleep along with whole family :(.
Till 9.30 I didn’t get my Fan so I called him again but he was not picking up my call. I tried up to 10.30 PM but no luck. Next day also I call him but he didn’t pick my cal or not replied me back. So again I visited Vadodara Central-Ezone and meet Customer Care guy. He told me that he cannot do anything if that guy is not picking up my call. I told that I have all my Two FAN not working so he told that it’s not their problem (Yes it’s my problem only because I purchased a FAN from them).
I told him to call that Service guy to inquire about my Fan but he told that he will do it tomorrow. I also asked him that why e-zone salesperson has told me wrong information first that Service Center is here only and now he is telling that it’s at Ahmadabad only. While I was arguaging with him...A lady came there without any Badge and interrupts us. I don’t know that she is also form Future Group employee so I told her that let me complete my talk to him and don’t interrupt in between. So the guy with whom I was arguaging told me that she is our Ass. Manager (Without Badge, without Uniform...Goss..How can I know she is a manager)? She told me that the Guy has helped me much better way and now I have to go to Service Center we cannot do anything from here. I again repeated my whole story. This time I also lost my patient by repeating my story again and again. So I was in a loud voice and told that lady manager that "mam I am sleeping without FAN for last two days so please get me atleast one FAN repair" and she shouted in very loud voice that I am arguaging at wrong place and I have to go to service center only. So I also told her to keep quite and not shout as she is an Employee of Future Group and Not my Boss and I am a Genuine Customer of Future Group.
After that she told me "FUCK OFF" you don’t know how to talk with persons and all...And finally she talk to me in very loud voice with words like "FUCK OFF", "CHUTIYA", "ASSHOLE" and many more. I also could be speaking in same language but as I was talking to a Lady I calmly leave the E-zone premises. She came after me outside the premises too with mood of world war-3. I didn’t do anything and Leave the Place and went my home. I was really disappointed with that.
May be future Group is giving training of such SLANG also to their Managers so customers can not complaint any more.
I guess Mr. Kishor Biyani should write another Book - "It's Happens Only in Future Group" because I have first time seen a lady speaking slang infront of Hundred of People in very loud voice.
It’s been two days of that episode happened. Still I didn’t get me Fans in working Condition. I don’t know whom I should complain for this. | | | |
| | Comment on : Kishore Biyani
| | Contest / Event Name : | CNBC-TV 18 India Business Leader Awards 2007 | | | Lakshminarayanan (Bangalore, India) | | | 15 days ago ( 2010-08-18 22:07:09 ) | | | Complaint Agains Ezone - esteem Mall , Bangalore | Dear Sir -
We had ordered for a Washing Machine ( whirl pool ) seeing your ad in News paper, we purchased it from e zone - Esteem Mall , Bangalore . The sales man / Manager promised us delivery on the next day , with 5 kg surf excel and a Reebok watch ( sample watch was shown to us ) , finally we had to do close to 50 calls and the delivery was done after 4 days ,to our shock - the watch turned out to be a bag of poor quality :( and the 5 kg turned out to be 1.5 kgs of Rin and not surf .
Waiting for your response & extremely disappointed with false promises in news paper and by ezone in esteem mall ... | | | |
| | Comment on : Kishore Biyani
| | Contest / Event Name : | CNBC-TV 18 India Business Leader Awards 2007 | | | vijay (Indore, India) | | | 19 days ago ( 2010-08-14 16:21:10 ) | | | very poor after sales service by big bazar | ----- Forwarded Message ----
From: Dr.vijay Agrawal
To: kishore.biyani@pantaloon. com
Cc: sharewithus@fvrl.in
Sent : Sat, 14 August, 2010 4:12:12 PM
Subject: Fw: request for repair of microwave oven.
----- Forwarded Message ----
From: Dr.vijay Agrawal
To: sharewithus@fvrl.in
Cc: support@futurebazaar.com
Sent: Sat, 14 August, 2010 4:10:29 PM
Subject: Fw: request for repair of microwave oven.
----- Forwarded Message ----
From: Dr.vijay Agrawal
To: sharewithus@fvrl.in
Cc: support@futurebazaar.com
Sent: Fri, 13 August, 2010 7:09:31 PM
Subject: Fw: request for repair of microwave oven.
----- Forwarded Message ----
From: Dr.vijay Agrawal
To: support@futurebazaar.com
Sent: Wed, 11 August, 2010 1:08:43 PM
Subject: request for repair of microwave oven.
This is for your information and necessary action that no body came to my house
to repair microwave oven KORYO KMC 2122 which I bought from BIG BAZAAR , FUTURE
GROUP , TREASURE ISLAND SHOPPING MALL M.G. road tukoganj indore on 23/01/2010.I
repeatedly made request to Dealer and e-care Mumbai Home Solutions and Local
service center . In my opinion it amounts a deficiency in service , attracting a
penalty towards the dealer and the company.please settle the grievance as soon
as possible.Without repair the product is not in use and warranty period is
decreasing without much using the product and also it is not fulfilling the
purpose for which it was purchased.My mother is seriously ill and for her
proper, nutritious, fresh, warm diet it was bought.Request for repair was
registered immediately with the dealer, soon after the defect of the product and
he agreed upon by putting the request, in writing, in the request register, in
front of me only.
I acknowledge a e- mail from team customer support.Thanks for quicker response
but problem is still unattended to, due to non cooperative behaviour of service
center management.Whenever I phone him ,he listens to the problem and
immediately, there after cuts the phone off, immediately.Please look into the
matter and oblige me by putting the service in time.
.
Dr. V.K. Agrawal ,F-13 Radio Colony ,Residency Area Indore 452001 Phone( 0731)
2701468 cell 09826075719. | | | |
| | Comment on : Kishore Biyani
| | Contest / Event Name : | CNBC-TV 18 India Business Leader Awards 2007 | | | Sunil Kumar (Hyderabad, India) | | | 20 days ago ( 2010-08-13 13:07:28 ) | | | Is Big Bazar or Chor Bazar? | Just in few words
Whenever there is any offer from big bazar, people at billing counters add extra things for which customers has to pay and don't get the things in the bags. When complaint is made to the customer care, people convince that you have taken the item. Sometimes free items are also not given. It happened to me several times. Ask your people to be honest with the customers and the company. | | | |
| | Comment on : Kishore Biyani
| | Contest / Event Name : | CNBC-TV 18 India Business Leader Awards 2007 | | | Yogesh Sharma (Kolkata, India) | | | 23 days ago ( 2010-08-10 13:18:28 ) | | | Business reach New Heights but waits for finance | Sir i am taking few minute of yours from your precious time but i have an excellent business idea in the fooding & snacks field and i am sure that you will also be impress if you will provide me an oppertunity to share my idea with you. It is very much profitable business and the advantage of this business is that we will be the first one who will jump in the market with this product and if we will work hard we can easily capture the INDIAN MARKET at a very short span of time. I am just facing the problem of Finance and if you can support me with this then i can give you the assurance that we will never look behind.
I will wait for your response.
My Contact No. - +91 9681074345
+91 9748790208 | | | |
| | Reply to Snehal 's Comment on : Uday Kotak
|  | Contest / Event Name : | CNBC-TV 18 India Business Leader Awards 2007 | | | Ghufran Ahmad (Moradabad, India) | | | 34 days ago ( 2010-07-30 14:23:10 ) | | | Pafex Payments not received Till Date | Dear Mam,
I am working in Prakash Air Frieght and our company providing courier services in your moradabad branch i have sent several time reminder for payments to your branch but till date i haven`t received any payments.
Total outstanding is pending there are Rs.12506/ from April-2009
Please look in to the matter and do the need full
Regards
Ghufran | | | |
| | Reply to Rajesh 's Comment on : Kishore Biyani
| | Contest / Event Name : | CNBC-TV 18 India Business Leader Awards 2007 | | | Hemant Kulkarni (Pune, India) | | | 35 days ago ( 2010-07-29 20:41:34 ) | | | refund of the booking amount | Hi sir,
I am Hemant Kulkarni had visited Ezone Pimpri branch on Saturday (13th Jun 2010) wanted to Purchase Laptop. I decided to buy Sony Vaioon in cash. I paid booking amount 8000/- by debit card (Receipt No: - 2043007557) but I came to know that product was not suitable for my work (because of miss guidance of sales representative) and that’s why I cancelled that order on 15th jun. Mr Pankaj said that it will take 15-20 days to get the amount back in my account. It’s been more than 45 days still the amount is not credited to my account. From 15th jun I am following Pankaj and ashok nair but every time I am getting different and ridiculous answer from booth.
I have also sent mail to the E-zone today on (feedback@ezoneindia.com) let’s see. | | | |
| | Comment on : Kishore Biyani
| | Contest / Event Name : | CNBC-TV 18 India Business Leader Awards 2007 | | | Bhavnish Sachdeva (New Delhi, India) | | | 36 days ago ( 2010-07-28 13:26:44 ) | | | "The FUTURE CAR PROJECT" | Dear Mr. Biyani
I am working on a Project related to "Public Transport" problem in India, specially NCR & Other Metro Cities.
Would be glad to share my Idea and request you if you can oblige me, I am pretty sure that this Idea can be turned to a Great Business Opportunity with your experience and expertise.
I am not describing much here as I am almost ready with the "Presentation" and would be sincerely hoping to display the same in Front of you.
Should you feel to provide me with the opportunity, would be thankful.
Looking forward to hear from you.
Thanks & regards
Bhavnish Sachdeva
+91-98104-40579 / 98110-18344
email : bhavnishs@gmail.com ; fitnesssmantraaa24.7@gmai l.com | | | |
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